Unveiling Gartner's Top 10 Strategic Technology Trends for 2024
During its IT Symposium/Xpo in Orlando, Florida, Gartner announced its list of 10 top strategic technology trends that organizations need to explore in 2024. Gartner anticipates that these trends will bring about significant disruption and opportunities for CIOs and other IT leaders within the next 36 months.
Bart Willemsen, VP Analyst at Gartner, spoke on the need for effective strategic planning in the face of ever-evolving tech and socioeconomic uncertainties, stating, "Technology disruptions and socioeconomic uncertainties require a willingness to act boldly and strategically enhance resilience over ad hoc responses." He continued, "IT leaders are in a unique position to strategically lay down a roadmap where technology investments help their business's sustenance of success amidst these uncertainties and pressures."
These trends include
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AI Trust, Risk and Security Management (AI TRiSM)
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Continuous Threat Exposure Management (CTEM)
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Sustainable Technology
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Platform Engineering
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AI-Augmented Development
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Industry Cloud Platforms
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Intelligent Applications
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Democratized Generative AI
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Augmented Connected Workforce
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Machine Customers
Each of the trends relates to one or more key themes for business: protecting and preserving past and future investments, building the right solutions for the right stakeholders at the right time, and delivering value for the changing environment of both internal and external customers.
In this article, we will cover all the major announcements and trends from the keynote, and gain insights into the transformative potential they hold.
AI Trust, Risk and Security Management (AI TRiSM)
Artificial Intelligence (AI) has become an integral part of various industries, from healthcare to finance. However, ensuring trust, managing risks, and maintaining security in AI systems have become critical. Gartner highlights the importance of AI TRiSM as organizations grapple with ethical concerns, bias, and the need for robust security measures in the increasingly complex AI landscape. AI TRiSM gives tools for ModelOps, protecting data, securing AI, monitoring models, and controlling risks for third-party models and applications.
Gartner thinks that by 2026, companies using AI TRiSM will make 80% fewer wrong decisions because they get rid of faulty or false information.
Continuous Threat Exposure Management (CTEM)
As the digital landscape expands, so does the surface for potential cyber threats. Continuous Threat Exposure Management (CTEM) is a strategic approach that recognizes the importance of real-time threat monitoring and response. Gartner predicts a shift towards proactive cybersecurity measures, allowing organizations to adapt swiftly to emerging threats and bolster their defenses in an era of persistent cyber risks.
Gartner predicts that organizations using CTEM to guide their security investments will have two-third fewer breaches by 2026.
Sustainable Technology
As environmental concerns take center stage, businesses are increasingly focusing on sustainable technology practices. Gartner identifies the integration of sustainable practices into technology solutions as a key trend for 2024. This includes energy-efficient data centers, eco-friendly manufacturing processes, and other technologies that are raising questions about their energy consumption and environmental consequences, such as AI, cryptocurrency, the Internet of Things, and cloud computing. Gartner thinks that by 2027, 25% of CIOs will see their pay connected to how much they help with sustainable technology.
Platform Engineering
Platform engineering is poised to reshape the way businesses build and deliver services. Gartner predicts a shift towards modular, scalable, and interoperable platforms that can adapt to evolving business needs. The ability to quickly deploy and integrate new technologies will be a key differentiator for organizations looking to stay competitive.
Gartner forecasts that by 2026, around 80% around 80% of software engineering organizations are expected to set up internal platform teams dedicated to providing reusable services, components, and tools for efficient application delivery. Well-crafted platforms have the potential to offer customers and business partners a seamless self-service experience, enabling users to complete valuable tasks with minimal effort.
AI-Augmented Development
AI is not just a tool; it's becoming a collaborator in the development process. Gartner predicts the rise of AI-Augmented Development, where artificial intelligence enhances the capabilities of software developers. From automating routine tasks to assisting in complex problem-solving, AI is poised to revolutionize the software development lifecycle, making it more efficient and productive. Furthermore, Gartner foresees that by 2028, approximately 75% of enterprise software engineers will be utilizing AI coding assistants.
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Industry Cloud Platforms
The move towards industry-specific cloud platforms is gaining momentum. Gartner identifies the rise of specialized cloud services tailored to meet the unique needs of specific industries. These platforms will not only offer industry-specific features but also compliance and regulatory capabilities, providing organizations with a more tailored and efficient cloud solution. Moreover, by 2027, Gartner predicts more than 70% of enterprises will use industry cloud platforms (ICPs) to accelerate their business initiatives, up from less than 15% in 2023.
Intelligent Applications
Applications are becoming smarter and more context-aware. Gartner predicts the proliferation of intelligent applications that leverage AI and machine learning to provide personalized and adaptive user experiences. From virtual assistants to predictive analytics, intelligent applications are set to enhance productivity and user satisfaction.
According to the 2023 Gartner CEO and Senior Business Executive Survey, 26% of CEOs identified the talent shortage as the most detrimental risk for their organizations. The top workforce priority for CEOs is attracting and retaining talent, with AI being recognized as the technology expected to have the most significant impact on their industries in the coming three years.
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Democratized Generative AI
Democratized Generative AI is yet another prominent trend highlighted in Gartner's Top 10 Strategic Technology Trends for 2024. This trend represents the democratization of advanced AI capabilities, making them accessible to a wider spectrum of users beyond specialized experts. The idea is to empower individuals with varying levels of technical proficiency to leverage Generative AI for content creation, problem-solving, and innovation. By facilitating a broader audience in harnessing the potential of Generative AI, this trend is poised to democratize creativity and drive diverse applications across industries.
Looking ahead to 2026, Gartner's prediction underscores the rapid adoption and integration of Generative AI into enterprise landscapes. The forecast indicates that over 80% of enterprises will have incorporated GenAI APIs, models, or deployed GenAI-enabled applications in production environments. This marks a substantial increase from the meager 5% reported in early 2023.
The demand is clear, and this underscores the significance of identifying and teaming up with a reputable artificial intelligence (AI) service company in Dubai like Royex Technology for generative AI. We have more than 10 years of experience working with AI and machine learning, and they have a team of highly skilled professionals who are knowledgeable and capable of producing reliable results.
Augmented Connected Workforce
The adoption of augmented-connected workforce (ACWF) strategies is rapidly increasing as organizations seek to maximize the value of their human capital. By combining intelligent applications, workforce analytics, and contextual guidance, the ACWF helps to enhance the worker experience, promote wellbeing, and develop skills. Additionally, the ACWF drives positive outcomes for key stakeholders and business results.
Through 2027, 25% of CIOs will use augmented connected workforce initiatives to reduce time to competency by 50% for key roles”, says Gartner
Machine Customers
Gartner's Top 10 Strategic Technology Trends for 2024 showcases a standout trend in the form of Machine Customers, also known as custobots. These nonhuman entities have the ability to independently purchase goods and services with financial resources. This innovative trend signifies a new era where connected products take on the role of customers, fundamentally transforming traditional economic dynamics.
This trend is expected to have a massive impact on the global economy, with an estimated 15 billion connected products becoming customers by 2028, and trillions of dollars in revenues generated by 2030. This growth in connected products could completely transform the way businesses interact with their customers, as well as the way customers interact with businesses. Thus, companies must be prepared for the opportunities and potential disruptions that this development will bring, requiring strategic foresight and agility.
In conclusion, Gartner's Top 10 Tech Trends for 2024 paint a picture of a tech landscape that is rapidly advancing, with a focus on innovation that is both sustainable and human-centric. Organizations that stay ahead of these trends and adapt to the evolving technological landscape are likely to position themselves for success in the years to come. As these trends unfold, it will be fascinating to witness the transformative impact they have on industries, society, and the way we interact with technology.
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