Privacy Policy
Royex Technologies is a Dubai-based AI Transformation and Digital Solutions agency that provides web development, mobile app development, and eCommerce solutions. The contact details shown on the company’s website include info@royex.net, +971-56-6027916, and Office 1706, 17th Floor, Building name: Saheel 2, 28th St, Al Qusais - Al Nahda 1 - Dubai.
1. Introduction
Royex Technologies (“Royex,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us when you visit our website, contact us, request a proposal, subscribe to our updates, or use our services.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information, and it describes your rights and choices regarding that information.
By using our website or sharing your information with us, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Information you provide directly
- Name
- Email address
- Phone number
- Company name
- Job title
- Project requirements
- Message contents
- Any other information you submit through forms, email, calls, chat, or meetings
Information collected automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Operating system
- Referring website
- Pages visited
- Time spent on pages
- Clicks and navigation behavior
- Approximate location derived from IP address
Information from third parties
We may also receive information from:
- Business partners
- Lead generation platforms
- Advertising platforms
- Analytics providers
- Social media platforms
- Publicly available sources
3. How We Use Your Information
We may use your personal information to:
- Respond to your enquiries
- Provide quotes, proposals, and consultations
- Deliver our services
- Manage client relationships
- Improve our website, services, and customer experience
- Send service-related messages and administrative updates
- Send marketing communications where permitted by law
- Analyze website traffic and performance
- Detect and prevent fraud, abuse, or unauthorized access
- Comply with legal obligations
4. Legal Basis for Processing
Where applicable, we process personal information on one or more of the following bases:
- Your consent
- Performance of a contract
- Our legitimate business interests
- Compliance with legal obligations
- Protection of vital interests
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember your preferences
- Improve site functionality
- Measure performance and traffic
- Understand how visitors interact with our pages
- Support marketing and remarketing efforts
You can manage or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.
6. How We Share Information
We do not sell your personal information. We may share it only when necessary with:
- Employees and team members who need access to perform their duties
- Service providers and vendors who help us operate our business
- Hosting, analytics, CRM, email, and marketing platforms
- Professional advisers such as lawyers, accountants, or auditors
- Government authorities or law enforcement when required by law
- Third parties involved in a merger, acquisition, restructuring, or sale of assets
Any third party that processes personal data on our behalf is expected to handle it securely and only for the purposes we authorize.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purposes for which it was collected
- Provide services and support
- Maintain business records
- Resolve disputes
- Meet legal, tax, accounting, or regulatory requirements
When information is no longer needed, we will delete it, anonymize it, or securely archive it where appropriate.
8. Data Security
We use reasonable technical and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
9. International Data Transfers
Because we work with clients, partners, and service providers in different locations, your information may be transferred to and processed in countries other than the one in which you live. Where required, we take appropriate steps to protect personal information during such transfers.
10. Your Rights
Depending on applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request a copy of your information in a portable format
- Lodge a complaint with a relevant authority
To exercise your rights, contact us using the details below.
11. Marketing Communications
If you receive marketing communications from us, you may opt out at any time by using the unsubscribe link in our emails or by contacting us directly. Even if you opt out of marketing messages, we may still send important service-related communications.
12. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review their privacy policies before sharing any personal information.
13. Children’s Privacy
Our website and services are intended for business and professional use and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or practices. When we do, we will update the “Effective Date” at the top of this page. Continued use of the website after any update means you accept the revised policy.
15. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Royex Technologies
Email: info@royex.net
Phone: +971-56-6027916
Address: Office 1706, 17th Floor, Building name: Saheel 2, 28th St, Al Qusais - Al Nahda 1 - Dubai